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JAL
Peer
Support
Program

About the JAL Peer Support Program

The Peer Support Program, a system in which pilots provide mental support to other pilots, is currently attracting attention worldwide.
The JAL Peer Support Program is an adaptation of the Peer Support Program.

JPSP Philosophy

An individual with a problem

Don't worry alone

To a trusted peer

You can always discuss your problems

"Emotional connections" and "Providing a place to belong"

 

This program is not intended to identify and eliminate pilots with mental problems.

Talk to your peers, your fellow pilots, in an environment where the principles of a fair culture are applied.

In doing so, they gain methods and insights to solve problems, and we support them until they return to their flight crew in a healthy condition (Fit for Duty).

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JPSP Philosophy

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JPSP Principles

JPSP Principles

JPSP will operate fairly based on the following three principles:


"Independence"​

The company will prepare this program and provide the necessary support, but the program must always be neutral and not subject to outside intervention, including from the company.


"Confidentiality"

The consultant will be protected in a confidential environment.
Individual names and other personally identifiable information will not be disclosed to third parties without the consent of the individual.


"Transparency"

The operation of the program must always be public and its activities must be clear for all to see.

Safe Zone
(Confidential Environment)

The confidential environment within the JPSP is what we call the “safe zone".

Your personal information and the content of your consultation will not be shared with any third party without your consent.
The personal information of the person consulted and the content of the consultation will not be shared with third parties, even within the safe zone, without the consent of the person concerned.

Under no circumstances will the personal information of the consultant or the content of the consultation be divulged to anyone outside of the SafeZone (e.g., companies, unions, etc.).

デジタルセキュリティシステム

Confidential Environment

JPSP Organization Chart

JPSP is an organization located within the safe zone and consists of the following members

Program Leader : 1 person

The person ultimately responsible for running this program

Coordinators: 3 

Gain a certain amount of experience as a peer and provide consultation and assistance to others.

In addition, we also receive consultations from clients as peers.

Assist the Program Leader in the operation of JPSP

Peers: 21

A colleague who is educated in basic listening and counseling skills and knowledge so that he or she can have the same job as the counselor and be there for them regarding their problems and challenges.
Must be a person who respects and is trusted by his or her colleagues.

MHP (Mental Health Professional): 1

A clinical psychologist or equivalent, and is the only professional within the Safe Zone in this program. They are an important resource for the consultant and peer coordinator.

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JAL Peer Support Program

Home​

About

About JPSP

Philosophy

Principals

Safe Zone​

What JPSP can do

Counseling

Harassment Desk

Alcohol Desk​

Return Program​

For PHX Training Center​

 Counseling

Interview format

Reservation Flow

PEER Introduction

Reading

​"Captain Shiyaa Theater"

Privacy Policy

©2023 JAL Peer Support Program. created by Wix.com.

Mental care for Pilot​

JPSP Letter​

​Former Mental Support HP materials

​Group Company Support

​Organization chart

Dedicated PEER page

​Monthly Column

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